Search of the Communications Complaint/Inquiry Database

The search engine allows users to determine the number of customer complaints and inquiries logged with the Service Quality Section of the Communications Division based on company, type, date, zip code, and complaint status since October, 1997.

Company Name: All Companies Operator Services 011 Communications 800 Connect American Business Al ABA Group Savings ACI Billing Services ACC bus - or ATT ACD ACI Communications ACN Communications S Access One Access Plus Acceris Ace Telephone Co. Advanced Telecommuni Americas Digital Ser Advantage Plus Advaned Phone Servic Allendale Telephone Advantage Telecom Alltel American Telnet Affinity Network Inc Affinity Corp. Affinity Telecom Alliance Group Servi American Internation Airnex Communication Air Touch Cellular American Teletronics American Roaming Net American Billing Co. All American Telepho Americatel Alternative Long Dis Allegiance Telecom AlterNet GTE Systems, Inc. Alyon Technologies America's Digital Sa /AmericanFone Ameracall Ameri-Net Ameritech Paging America-Net American Telecom. Sy Amtec American Telephone/I AmeriVoice American Nortel America On-Line America One LD American Phone Servi Access Resources Ser ASC Telecom Inc. Asian Ameritech Asso American Telnet Bill American Telecom Ent American TelGroup ATSI America Telesou Atlas Communications America's Tele-Netwo American Telephone S AT&T ATX Telecom - CoreCo Advanced Tele. Netwo Advent Amerivision-Lifeline Airvoice Wireless Air Wave Communicati Axces Accxx Barraga Telephone Bell Atlantic Commun BCI Corp. Blanchard Telephone Business Discount Pl Bargain Call Brooks Fiber Comm. Building Futures in Building Communcatio Baraga Telephone Co. BigNet BTI Telecomm. Servic Basic Long Distance Bulk Long Distance-M Budget Call Long Dis Buyers on Line Bloomingdale Telepho Budget Phone Inc Broadwing Telec BIGREDWIRE.COM BellSouth Long Dista Business Options BUSINESS SAVINGS PLA Buckeye Telesystems Bullseye Telecom Buyers United Budget Call Buzz Telecom Bestweb USA.Com Barry County Telepho Callers Advantage Connect America Comm Connect America, Inc Call Wave CassCom Canopco Inc. Capsule Comcast Cable & Wireless Cat Communications Correctional Billing Communications Billi Consolidated Bill Pr Cash Back Rebate Coordinated Billing Cincinnati Bell Long Close Call America Clear Choice Communi Cellnet Communicatio CoreComm Colorado Comm. Netwo Crown Communications Consumer Access Cendent Cellular Telephone C Cellular One Charter Communicatio Champion Communicati Choice One Communica Chippewa Co. Telepho Cierra Com. Systems Comm. International Cingular Coast Internt'l Tel Clear Rate Communica Century Long Distanc Clearworld Comm Consolidated Communi Combined Billing CMC Telecom, Inc. Communications Co Century Cellunet Cons Com Century Telephone Communication Billin Call-O-Call Connect Free Comtech 21 LLC/MPC Comdata Tele Conquest Operator Se Coastal Telecom Cat Communications I Covad /Consumers Phone Com Communications Plus, Cellular Plus System Capital Network Syst Carr Telephone Crusade Communicatio Comm South Companies CSI Corp. Services Telec Frontier Com. of MI Coast to Coast Custom Teleconnect I Century Tel-Alltel(c Communicate Tech. Sy Cherry Communication Covista Centennial Wireless Climax Telephone Cyberspace.com,L.L.C Cyntel Communication Dialaround Enterpris Dancris Telecom Deerfield Farmer's T Digital Network Serv Direct One Discount Long Distan Dial Long Distance C Discount Network Ser Dobson Communication Dontel International Detroit Phone Compan DIRECT ACCESS GROUP DISCOUNT PLUS Dial and Save [Telco Drenthe Telephone Co Dial-Up Services E-Bill It Enhances Comm. Group Edhanced Communicati eChurch network EconoPhone eMeritus Communicati Eliteview -d/b/a Gro Emergent Communicati E-Phone Telecom Equal Net Equality Erbia Essential.com Enhanced Services Bi Eclipse Telecommunic Earthlink Easton Telecom Servi Evercom Essex Enterprises, L Excel Communications EZ phone Eztel Network Servic Fairpoint Communicat Farm Bureau Connecti Freedomstar Comm, In FTI Communications First Call USA, Inc. Furst Group Flat Rate Pricing Focal Communications Forcedmatrix Fonetel Fulfillment Plus Free Network Use the CST code Freedomphone First Page Federal Trans-Tel, I Galaxy Communication Gateway Technologies Global Tel*Link Globalcom, Inc. Gensis GLOBCOM Global Telec Global Crossing GTE Long Distance Great Lakes Telephon Global Telephone Great Lakes Long Dis Globalinx, Inc. Generation Telecom Go Internet GROUP SAVINGS PLAN Group Long Distance GTC Telecom GTE Internetworking Hold Billing Service Hebron Communication Heartline Communicat Horizon e-yellowpage Hiawatha Telephone C Hellyer Horizon Telecom Home Shopping Networ HorizonOne Communica Infoaccess, Incorp. Interactive Billing /Ideal Dial Telecom IDT America Corporat IECOM Intercontinental Com iLab ILD Teleserv. Inc./I Impact Network Solut Inetba Communication International Exchan Innuity International Plus Interactive Services Integretel IServe Internat'l Billing A ITC - Delta Communi Integriss Intercontinental Tel International Teleme IVANTAGE InVision Telecom, In IXC Jenkintown Kaleva Telephone KMC Telecom KTNT Lasco Development Co Long Distance Comm. Long Distance Networ Least Cost Routng #2 Qwest/LCI Telecomm. LCR TELECOMM (MI) Communications Billi Long Distance Billin Long Distance Charge Long Distance Intern Long Distance Direct LD Wholesale Legent, Inc. dba L Legacy long distance Long Dist. Consolida Lexcom Telepohone Co Long Distance Saving Logix Litel Communications Lifeline Communicati Legacy Long Distance Local Long Distance Lennon Telephone Co. Liberty On Line Live On The Net Long Distance of MI Least Cost Routing Long Dist. Service ( Level 3 Communicatio LDC Communications Lucent Technologies L.D. Services Lightyear Communicat Maxxis Communication MBPC McLeod USA MCI Mich Cable Telcom As Midcom Megsinet Mercury Internet Ser Metronet Telecom, In /MFS Intelenet Michigan Cable Miko Telecommunicati Mirage Marketing Metromedia Corp. Members Long Distanc Multi-Media All-AM Montopolis Group Mpower Communication Minimum Rate Pricing Main Street Telephon Millennium Teleservi MTEL America, Inc. Midwestern Telecommu MichTel Matrix Telecom Michgan Voice Mail Metro Voicemail Midway Telephone Com National Telephone & North American Comm. North American Inter Nation's Tel National Access Long Nationwide Communica Navigator Telecommun National Broadband W North County Comm. C Network Consulting G Network Comm. Intern Network Comm. Partn National Directory A New Access Comm., LL Network Internationa NewEdge Networks Network Access, Inc. New Century Telecom Nexus Comm., Inc. NEXX Network Enhanced Tec North American Comm. North American Intel National Online Serv National Telecom of New Millenium Conque North American Telep Nationnet Comm. Corp Net One Net One Internationa Norstar Communicatio NOS Communications Network Plus Net Page Now Northpoint Nortel Communication NorLight National Operator Se Network Services Nationwide Telecom Nat'l Telephone Ente Net-Tel Nat'l Telephone Serv National Accounts, I NUI Telecom Network US, Inc National Voice Commu Network 1000 Nextlink-XO comm. Nextel OAN Communications ONCOR Communications Media One Ogden Telephone Comp OneLink Communicatio On Line Services Omnicall One Call Communicati OnFiber Carrier Serv One Source Telecom OneStar Long Distanc Ontonagon Telephone Opticom Optical telephone co Opex Communications, One Step Billing (OS Olympic Telecommunic PaeTec Communication Pantel Public Communication Preferred Carrier Se Phone Calls, Inc. Planet Earth Communi Preferred Billing, I Pigeon Telephone Phone Michigan - BRE Pioneer Telecom Planet Access Phonetel PTI Comm. of Mich. Power Net Globel Peninsula Telephone Phoenix Americonnect Prodigy Biz. Primo Communications Pricomm Primetel Promark Prodigy Primus Telecom, Inc. Pt-1 Communications, Protel Pacific Telecom, Inc QAI QCC Quick Connect Qwest Communications Q.E. Teleconnect Quintel ASA Quick Pages Quantum Link Rural Communications RDC Tele-Management 1-800-reconnex Remo Enterprise RMR Communications Rocky Mountain Excha Resort Operator Serv RPC Business Group RSL Communications Sage Telecom Switched Access Services Small Business America Ameritech SBC Long Distance Sand Creek Tel. ServiSense Startec Global Commu Shared Network Servi Shiawasee Telephone Silv Communications, Smart Internet Smoke Signal Simple.Net Sharenet Communicati Sonic Communications Service One Communic SONIX4U Sprint PCS - Cellula Springport Telephone Sourceone Wireless Superior Spectrum Co Starlink Communicati Southern Telecom / N Staples Communicatio Star Tel Inc. Shared Telecomm. Sys Suretel Communicatio Silverleaf Communica Switched Svcs Comm Southwestern Voice Turn 4 Communication Talton Telecom. Corp TeleAmerica Talton Invision, inc Telephone Billing Se Telecents Communicat Total Call Internati Talk.com - Talk Amer Tel Com Plus TCS Telecare Services--I T & C Long Distance TDS Metrocom Telephone Data Syste Telco Devl Group of Telis Communications Teligent Services, I Telec Telco Communications TelecomEZ Toll-Free Messaging Telecare, Inc. TimeFax eMeritus Communicai Telegration The Freenetwork Thrifty Call Tiagris Corporation TeleGroup TeleHub TotalLink TelOne Telemation Internati Telex T - Mobile Tri-M Communications Telcam Transworld Network I Telecom Network Solu TeleDine T-Netix Touch 1 Long Distanc Talking Phone Book The Phone Company Telephonics Telco Partners, Inc. Teleport Communicati Telquest / Advantage Traveller Info Servi Tralee Telephone Co. Traffix, Inc. Telecom Resources, I Trescom Truly Clear Comm Telecom Service Cent Tel Save Touch Tone Communica TTE of Maryland Tritech TelTrust Inc. TTI National, Inc TeleUno Internationa Telephone USA Telecom*USA Trans World Audiotex TelNet Worldwide Inc Universal Broadband USBI U.S. Teleconnect UKI Telecommunicati U.S. Long Distance Unitel Unidial Univance U.S. Republic United Services Tele USA Telecorp US Bell US Communications US Digital USID Accts Recievabl US Long Distance US Mobile USN Communications U. S. South Sprint - Long Distan US Tel US Voice Mail US West US Xchange US Wireless Universal Telecom United Telecom, Inc. USTelcom Long Dist., united telemanagemen USP&C United Voice Mail United Voice Messagi Value Added Venus Voice Mail Ser Voice Net Vista Group Internat Voice Mail Central Voicemail Services Visions Telemedia, I Veterans of America Voicelog Vonage Digital/voice Vortex Telecommunica VRS Billing Systems, VERIZON LD Verizon VoiceStream/T-Mobile Vartec Telecom, Inc. Verizon Wireless Websource Media Web Valley WORLD COMM SATELLIT World Exchange WebNet Communication Westinghouse Western TeleCom WGI Enterprises, In Williams Communicati WinStar Communicatio Wiltel Working Assets WKP Enterprises Waldron Weblink Wireless Worldcom-Network Ser Winn Telephone Comap Worldteq Wide Open West WebpointUSA Westphalia Tel. Co. West Telcom Web TV Western Union Teleph World Voice Link Wolverine Telephone XO Communcations Xtension Services In Yestel Yellow-Page.COM Yellow-Page.Net Yellow Pages On-Line ZetaTel Communicatio Zero Plus Dialing Zone Telecom, Inc Z-Tel Communications Type of Complaint/Inquiry: All Violent Threat; Abusive Language Spanish Speaking Carr Tel EAS Rate In CenturyTel EAS Rate Forward to ECAC Unknown returned ca Billing Misc Billing Error Cramming Billing - Billed Cal Billing - Refunds/Cr Billing - High Bill Billing - Rates too Billing - Responsibi Billing - Unauthoriz Toll Fraud - Alleged Bill Payment Assista Billing - Needs Corr Customer Charge Billing - Wrong Rate Service Miscellaneou Service - Repair/Mai Service-Delay in New Service-New Service Service - Restoratio Service - Company Ri Service - Regrade/Pa Service - No Serv. t Service - pole locat Service - Response t Service - Slow Answe Service-Cant gt hold Service - Tree Trimm Service- Line Extens Service-Radio/TV/CB Service - Type of Deposit Misc Deposit - Amount of Deposit - Refund of Deposit - Reason for Deposit Collected in Disconnect Misc Disconnect-No Notice Disconnect-No Timely Disconnect-Medical E Disconnect- Restoral Disconnect in Error Disconnect-Non-Payme Disconnect Threatene PA/SA Misc PA - No Agreement of PA - Denial of PA Ag PA-cust. PA not acce PA - Term of Agreem PA - Default Formal Hearing Formal Hearing Packe OSP SPrint Prisoner Call UnReg Toll Cellular Cust PURCHASED Equip Inst or Repair Charg Linebacker Cable TV COCOT Pay Tel Marketing/telemarket Adult Entertainment Formal Slamming Slamming Local Slamming Denied Unregulated S Rude Treatment Call Cap Act 179/216 Annoyance Calls Caller ID voice mail Pay Phone Coin Rate Equal Access Yellow Pages Directory Assistance Calling Cards (All) Toll Restriction Federal Access Chg/U local number port Wireless Portability Other unregulated i Extended Area Servic Obj to company serv OSP 300% cap Req Tariff-Rules-Pub State Access Chg Dial 1 Parity 911 Local Competition Directory Assistance Other Regulated Issu Area Code Issue Ameritech Employment Telephone Relay Serv Internet Customer Co Internet Provider Co False, misleading, d Charged for serv not Charged for canceled Fail to confirm serv Threaten disc for no SBC Service Quality Ogden Expanded local No PIC freeze Kalava Rate Inc. slam rule revision GTE Sys rate increas TAM(TDD rate inc.) AM Adjacent Exchange MECA - TSLRC rate in LNT-TSLRC rate inc. Frontier Rate Increa GTE North rate incre AM - CPI - 1% inc. Allendale expanded a Deerfield expanded a Ace expanded area Bloomingdale expande Waldron expanded ar Local Calling Areas SBC Service Quality Verizon Rate increas Ameritech DA Dereg Ameritech CPI-1 12/0 Verizon rate increas McLeod USA Rate Rest MCIMetro rate increa AT&T rate increase Lennon Adjacent Exch MCI Rate Increase Frontier EAS Westphalia EAS Ogden EAS TDS EAS By Date Opened: Starting Date Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1997 1998 1999 2000 2001 2002 2003 Ending Date Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 1997 1998 1999 2000 2001 2002 2003 By Zip Code: Complaint/Inquiry Status: All Open Closed